Information We Collect
When you register and use the 323 platform, we collect several types of information to ensure our services run smoothly and securely. The categories of information we collect are as follows:
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and manage your user account.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), we record transaction details such as the payment method used, the amount and the time of the transaction. We do not store full card details — sensitive payment data is processed through secure payment service providers.
Device & Browser Data
We collect technical information such as device type, operating system, browser version, IP address, and language settings. This data helps us optimise the user experience across various devices, including the smartphones used by the majority of Malaysian users.
Usage Data
We record your activity on the platform, including games played, bets placed, session duration and category preferences. This data is used to improve our services and to detect any unusual activity.
How We Use Your Information
323 uses the information collected solely for legitimate and transparent purposes. We do not sell or transfer your personal data to third parties for marketing purposes without your consent. The primary purposes for using your information are:
- Verifying identities and managing user accounts securely;
- Processing deposits and withdrawals in MYR efficiently;
- Providing responsive and relevant customer support;
- Sending important notifications related to your account, security, or service updates;
- Detecting and preventing fraud, money laundering, or platform abuse;
- Improving the user experience based on usage patterns and feedback;
- Complying with applicable legal and regulatory requirements.
323 will not use your data for any purpose not stated here without obtaining your consent first.
Use of Cookies & Session Tracking
The 323 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. The types of cookies we use are as follows:
- Essential Cookies: Required for core platform functions such as login, session management and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
- Functionality Cookies: Saving user preferences such as interface language and display settings for a more personalised experience.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some features on the 323 platform. Session cookies are deleted automatically when you close your browser, while persistent cookies remain stored until they expire or you delete them manually.
Data Retention & Security Measures
323 takes the privacy and security of your personal information seriously. All collected data is stored on servers protected by high security standards. Our protective measures include:
- SSL encryption for all data transmitted between your device and our servers;
- Strict access controls – only authorised personnel may access user data;
- Continuous system monitoring to detect suspicious activity or unauthorised access attempts;
- Regular data backups to prevent information loss;
- Two-factor authentication for additional account protection.
While we take all reasonable steps to protect your data, no online system can guarantee absolute security. We encourage users to play their part by using strong passwords and keeping their login credentials private.
Your personal data is retained for as long as your account remains active or as long as necessary for the stated purposes. Once an account is closed, data will be kept for the period required by law before being securely deleted.
Your Rights as a User
As a 323 user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email and will be processed within a reasonable timeframe.
Right to Correction
If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. You can update certain information directly through your account settings.
Right to Erasure
You may request the deletion of your account and personal data. Please note that certain information may need to be retained for a specific period to comply with legal requirements or to resolve any pending transactions. Once those obligations are fulfilled, your data will be permanently deleted.
To exercise any of the rights above, please contact the 323 support team at: [email protected]. Any enquiries relating to this policy may also be directed to the FAQ us.
Information Sharing & Policy Changes
Sharing with Third Parties
323 does not sell users' personal information to third parties. However, we may share necessary information with:
- Trusted payment service providers for processing transactions in MYR;
- Technical service providers who assist us in operating the platform (under strict confidentiality agreements);
- Legal authorities or regulatory bodies when required by law.
All third parties working with 323 are required to uphold data protection standards consistent with this policy.
Changes to This Policy
323 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via the platform or their registered email. The latest version of the Privacy Policy is always available on this page. Current policy effective date: 2026. Continued use of the platform after any changes constitutes acceptance of the updated terms.
For any questions, concerns or requests relating to your data privacy at 323, please contact us: [email protected]. We also encourage you to review Terms & Conditions us for a full understanding of the platform's policies.
Your Privacy Is Protected – Get Started with Confidence
Your trust means everything to us. Create your 323 account today and enjoy Malaysia's digital entertainment platform with full data security and privacy.